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Respect and Value Come First

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Posted: Thursday, April 13, 2017 11:00 am

The lifestyle of Lake Arrowhead is one that John MacArthur, owner of Cedar Glen Laundry Company, was always attracted to. Having lived in the San Fernando Valley before permanently moving to the mountain ten years ago, MacArthur said that he came up here to get a breath of fresh air.

Moving here led MacArthur on a new path and, with that, seeking a new business possibility was a priority. After searching, the opportunity to purchase the Cedar Glen Laundromat opened up; MacArthur took it and ran with it.

It was not an easy start, but his dedication and determination to succeed kept him—and his business—going.

“I like to say that it was an expensive hobby for the first two years,” MacArthur said.

After that difficult couple of years, the Cedar Glen Laundry Company grew. What only included the laundromat business at first has evolved into offering customers dry cleaning assistance, tailoring alterations and pick-up and drop-off services, as well.

“I wanted to provide a full service for convenience,” MacArthur said. “For mountain residents to not have to drive down the mountain to get these things done.”

Respect and value are the two major aspects by which MacArthur likes to run his business. Treating all of his customers with respect and taking responsibility for all of the work that is done at Cedar Glen Laundry is important to the value of the business.

As a form of respect, MacArthur posts his cell phone number on a wall inside the laundromat, showing customers that they can reach him at any time if they were to have a problem. He does this to show that his business is personal to him and that he “takes it very seriously,” he said.

MacArthur strives to provide customers with dry cleaning services that can be done in a timely manner, and did research on businesses down the hill to assure that his prices are competitive with those.

“I compared my prices to prices off the mountain and found the best option through that,” MacArthur said. The costs at Cedar Glen Laundry for basic services range anywhere from $3 to $8.75. In total, there are 34 washing machines and 32 dryers that vary in capacity from single loads to triple loads.

Going off what he calls a “critical business,” MacArthur has expanded his to include all areas of laundromat/dry-cleaning services a person might need. This includes the new Monday-to-Monday drop-off and pick-up part of the business. Customers can request to have their dry-cleaning and laundry picked up on a Monday and expect it to be finished by the following Monday.

“If you see our Cedar Glen Laundry van driving around, it means we are making pick-ups and drop-offs,” MacArthur stated, adding that, if needed and depending upon the circumstance, special needs can be accommodated.

With the help of a valuable member of the team, Arleen Huffman, and baby boss Caleb MacArthur, MacArthur has been able to grow Cedar Glen Laundry and hopes to continue with the services the company provides.

For more information on Cedar Glen Laundry Company, call John MacArthur at (818) 324-5402. The laundromat is open every day from 7 a.m. to 10 p.m. and has afternoon hours for dry-cleaning from 2:30 p.m. to 6:30 p.m., Monday through Friday, and 1 p.m. to 5 p.m. on Saturday.

“This helps cover almost everyone on the mountain,” MacArthur said. “Whether they work on or off the mountain, have kids in school or anything else.”

The Cedar Glen Laundry Company is located at 29003 Oak Terrace, Cedar Glen, right next to BullworX Fitness.

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