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CARS Expanding Customer Care

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Posted: Thursday, July 13, 2017 9:34 am

Garry and Camille Garrison started a small business in 2013. Now, just six months after their four-year anniversary, the couple has expanded Community Auto Repair Shop (CARS), located at 26589 Pine Avenue in Rimforest, to create something truly special.

“We were at a point where we were getting really busy and wanted to have more room here,” Garry said. “But, at the time, we weren’t able to get it.”

Through a fortunate turn of events, they were able to acquire that space. During the last week of April, they closed for a week and worked on the expansion. According to Garry, it included a service bay with a hoist, a work area in the very back and some added office space.

“It doubled our shop space,” Garry commented.

The beginning of CARS first began with another company. Garry and Camille were partners with Cedar Glen Auto Care for 18 years. “We just got to a point where we wanted to do our own thing,” he said. “So we sold our partnership, took the money, and then came up here and opened Community Auto Repair Shop.”

Garry stated that there’s been nothing but growth for the business. “We’ve just grown and grown and grown,” he explained. “Still, every week, we see new faces.”

Currently, Community Auto Repair Shop employs two full-time employees, as well as Garry and Camille themselves.

One of the keys to keeping a business like Community Auto Repair Shop open, Garry said, is “If you’ve been up here a long time and have worked on the mountain and done good work, people will follow you from one place to another if they can.”

He also credited some of his success to the reclusive nature of the mountains. “Being in a small area, I think it’s kind of easier. I know down the hill, there’s a shop at every intersection, so it’s probably a little more cut throat.”

He continued, “Up here, if you do good work at a fair price, you’ll always be busy.”

Garry’s background in auto mechanics started after high school when he went to automotive trade school. His friend was working on the mountain. “He asked me to come up here since they needed an extra guy.”

So, Garry added, “I came up here in 1985, and we’ve been here ever since.” Together, Garry and Camille raised three children who all went through Rim of the World Unified School District. “They’ve moved on, but we’re still here,” he concluded.

Community Auto Repair Shop is open Monday through Friday from 8 a.m. to 5 p.m. For more information or to make an appointment, call (909) 336-2886.

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